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Updated 9th May 2020
W.E. Softeners Ltd (“We”) are committed to protecting and respecting your privacy.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting www.wesofteners.co.uk you are accepting and consenting to the practices described in this notice.
For the purpose of the General Data Protection Regulation (GDPR – the Act), the data controller is W.E. Softeners Ltd of 258 The Common, Holt, Wiltshire, BA14 6QL.
Information We May Collect From You
We may collect and process the following data about you:
How Long Do We Keep Your Data?
We will retain your information for the life of your Water Softener or Drinking Water System, or for as long as you regularly use our services e.g. salt, accessories or servicing.
If you make enquiries with us, and supply information, but do not complete a purchase your data will remain on our system for a period of up to five years.
Website Visit Information
Information collected about you
With regard to each of your visits to our site we may automatically collect the following information:
Information We Receive from Other Sources
We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
What Your Information Is Used For
We use information held about you in the following ways:
Information you give to us
We will use this information to:
Information we collect about you
Information We Receive from Other Sources
Payment Information (Click & Collect)
We do not receive any of your payment information from Paypal, only the monetary payment and unique transaction reference. Please see Paypal’s terms and conditions regarding data processing.
Disclosure Of Your Information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
Where We Store Your Personal Data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third-party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by email email@example.com or by post to 258 The Common, Holt, Wiltshire,BA14 6QL.
Our site may, from time to time, contain links to and from other websites such as partner networks, social media, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Subject Access Request
The Act gives you the right to access information held about you. Your Subject Access Request (SAR) can be exercised in accordance with the Act by contacting us by email or post.
Changes to our Privacy Notice
Any changes we may make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.
Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to firstname.lastname@example.org