West of England Water Softeners

01225 782 216

Call us today to speak to our team!

Trusted family company since 1965

Complete installations for your home

Your local award-winning team

Free no-obligation home surveys

£200 off a new water softener when you upgrade your old system - Offer ends 29th February - Ask for details
Meet Our Team
With Over 50 Years Experience - Established 1965
Meet Our Team
Visit Our Showroom
Come Along to Our Showroom, We Can Demonstrate Many Of Our Products.
Contact Us
Our Salt Products
Call In For Your Water Softener Salt Or Use Our Click And Collect Service
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Award Winning, Authorised Dealer

We are your local, Award Winning, Authorised Dealer for Kinetico and Harvey Water Softeners

Since 1965 we have been reliably serving customers in and around Wiltshire and offer unrivalled expert advice, installations, servicing and repairs of water softeners, also drinking water systems, filters, collection of salt and salt deliveries.

We offer a variety of water softeners and are proud to endorse and support our range of Kinetico and Harvey – including the industry leading Premier Water Softener and the British made Gemini V5. We are also a Quooker authorised dealer.

Our knowledgeable team have a wealth of experience with many different water softening solutions, so they can assess your needs and recommend a system that is right for you.

Philip PurdonPhilip Purdon
08:08 12 Apr 24
Friendly and professional excellent. Thanks
Peter BuckPeter Buck
16:59 02 Apr 24
Sean HughesSean Hughes
10:15 20 Mar 24
Ecxellent service from start to finish. Amy gave us all the information needed to make the decision to order a new water softener which was then installed quickly and efficently by Ben who patiently answered all of our questions. I would thoroughly recommend this friendly, local family run business.
Gene SleemanGene Sleeman
12:56 29 Feb 24
From start to finish W.E water softeners were very informative.Ben fitted our water softener, he was very professional and tidy,Very pleased with the service and product well done ⭐️
Annemarie DerrickAnnemarie Derrick
10:54 24 Feb 24
Fantastic service! If only all businesses were this diligent. Very friendly, helpful, punctual and superb installation. Highly recommended.
Mark RiceMark Rice
09:35 23 Feb 24
Really impressed by the politeness and professionalism of Bart and Ben (engineer). Ben did a great job and, unlike many companies nowadays, they didn't ask for payment until the job was complete.
Dean MussonDean Musson
14:28 17 Feb 24
Good advice, and very straight forward to deal with. Friendly and professional service. Installation neat and tidy, and completed shortly after ordering. Very happy.
Lynn BaakLynn Baak
08:48 02 Dec 23
Great service from a very friendly and helpful team. Answered all our questions and really took the time to understand our needs. We got our Kinetico water softener installed and we love it!! So easy to use and works really well. Very professional installation job!
Tony Au (Tony)Tony Au (Tony)
23:17 26 Nov 23
Very good team and patient to answer any questions.Tracy is very professional and during the site visit, she explained everything very well to me, and describe which will be the best for our household use.Ben did the install for us and was also absolutely brilliant. He is experienced, also very kind and polite. You won't expect installer to be such polite and again answer all the questions that i have. The install was done in a very high standard as well.Even after installing the system I have more questions and both Tracy and Ben both offered a lot of support which is absolutely amazing.Highly recommend them if you need to install the system.
Stephen MarshallStephen Marshall
07:25 05 Oct 23
Friendly and efficient
Ben HellyerBen Hellyer
14:41 02 Oct 23
Excellent sales and installation experience. Very friendly and knowledgeable team. Installation was very professional and helpful.Highly recommended.
J&K FultonJ&K Fulton
15:10 09 Sep 23
Great pre sales information by Tracy and pre install visit by Bart,Engineer Ben very professional, explained use etc very well,polite and no mess left behind, I highly recommend this companyThank you WE SoftenersJohn & Karin
Ben VowlesBen Vowles
19:46 01 Aug 23
14:37 14 Jul 23
Buying the Genova Gemini through WE Softners was a a good decision & a great experience .Tracy & her team were all very helpful in ensuring we understood the water softner options & benefits.On the fitting day every thing went to plan -Ben arrived on time , obviously new the Gemini well & fitted it very professionally.
Louise EvansLouise Evans
10:02 24 May 23
Tracey and the team were very friendly and helpful throughout. Installation by Ben was neat and tidy, he walked us through everything he had done and how to bypass the softener if required. We have really noticed the difference as we are in a really hard water area and would definitely recommend them.
My new softener was fitted yesterday and I am very pleased. Ben was the fitter and he was efficient and very neat and tidy. He explained how the softener works before he left. He could not have been more helpful. I would definitely recommend this company!
Peter PontefractPeter Pontefract
10:58 22 Mar 23
Our new water softener was installed yesterday making a huge difference to our water quality. Ben, who installed the system, delighted us with his professionalism, attention to detail and pleasant nature. He took great care while doing the work and equal care to make sure we understood everything we need to know about using the softener. Thank you very much !
Hugh PembertonHugh Pemberton
17:26 19 Oct 22
I called in W E Softeners after it became clear my regular plumber didn't understand softeners at all. They really know their stuff. They are very helpful. They install high quality products not cheap rubbish. And Ben, the nice guy who did our installation, only took five hours even though the unit was going into quite an awkward space. So I'm very pleased. Highly recommended.

Demonstration and Installations

All installations are carried out by our own, factory trained engineers.

The showroom is manned by cheerful and helpful staff on-hand throughout the working day to assist with anything you may need.

Demonstrations can take place in our fully equipped showroom, or at your premises – at a convenient time for you.

As an independent, family run, business we can ensure we supply the best products from any manufacturer we choose.

Since the business began, over 50 years ago, we have gained both knowledge and expertise which qualifies us to select the most reliable, and efficient, equipment available for you.

Why Install a Drinking Water System?

We'll show you the benefits for you and your family.
Why Softened Water?

The benefits explained.

Electric or Non-Electric

We can help you make the best choice for your home.

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