A water softener in Chippenham is the permanent fix for limescale that crusts on every kettle, boiler and shower screen in town. W.E. Softeners is a Wiltshire family business based just south of Chippenham in Holt, and we have been fitting a water softener in Chippenham homes for 60 years as authorised dealers for Kinetico and Harvey.

A family business you can get hold of

When you buy a softener from us you get the same engineer who surveyed the job, the same family showroom to call when you need salt, and the same firm to come back for a service in five or ten years’ time. There is no call centre, no subcontractor and no hand-off.

Choosing a water softener in Chippenham

Our most popular model for Chippenham homes is the Kinetico Premier, a non-electric twin-tank softener that runs on block salt and needs no power supply. The Harvey Gemini V4 and Harvey Minimax Innova are great cabinet alternatives, built in Britain with a long parts warranty.

Every install starts with a free home survey. We test your water hardness, check your mains pressure and plan where the softener will go. You will get a written quote on the day and there is no obligation.

Salt delivery and collection

We carry block, tablet and granular salt in bulk at the Holt showroom. Collect when you are passing, or ask about a regular delivery run into Chippenham. Handy if you would rather not hoist sacks of salt in and out of the car.

Servicing, spares and repairs

Our factory-trained engineers service and repair most makes of water softener, not just the brands we sell. That includes Permutit, Monarch, Culligan, Aqua Dial, Fleck, Autotrol, older electric models and almost anything else you are likely to have in a Chippenham home.

Free home survey in Chippenham

Call the Holt showroom or drop us a message to arrange a free home survey. You can also pop in to see the Kinetico and Harvey ranges side by side and try a glass of water from one of our drinking water systems.